f99 FAQ — Answers to All Your Questions

In a live dealer game, a real dealer runs the game from a studio or casino and streams it directly to your screen via high-definition video. f99 offers live tables from studios like Evolution, Pragmatic Play Live, and Ezugi. You place bets using buttons on your screen while the dealer handles the cards or ball in real time — giving you the feel of a real casino from home.

Teen Patti is a three-card game — each player receives three cards and the best combination wins. Andar Bahar is simpler: the dealer places a "joker" card, then deals cards one by one to the Andar (left) and Bahar (right) sides — the player who bets on the side where the matching card lands wins. These games are especially popular among Bangladeshi players on f99.

Yes, f99's live casino works fully on mobile browsers. You can play directly on both Android and iOS devices through your mobile browser. A stable internet connection is needed since live streaming is video-based. Using the f99 App gives you even smoother performance on mobile.

In live roulette, you place chips on a virtual table to bet on a specific number, colour (red or black), odd or even, or a group of numbers. The dealer spins the ball and whichever number it lands on wins. Betting on a single number pays the most but has the lowest chance of winning, while betting on red or black gives roughly a 50/50 chance.

In Baccarat, you bet on which of two hands — "Player" or "Banker" — will score closest to 9. You can choose Player, Banker, or Tie (draw). If a card total exceeds 10, only the right digit counts (e.g. 15 = 5). f99 offers Baccarat tables from Evolution and SA Gaming, with Bengali-language support available.

f99's welcome bonus (100% bonus, up to ৳5,000) and most other offers apply to specific game categories — the bonus terms clearly state which games are eligible for wagering. Full details on game eligibility for each offer are available on the Terms and Conditions page. If in doubt, ask via live chat.

In-play betting lets you place bets in real time while a match is in progress. In cricket, you can bet on runs in an over, the next wicket, or the match winner. Odds change every moment — they update after each over, when a wicket falls, or when rain interrupts play. On f99 you can place bets while watching the live scorecard, so you need to read the game quickly and decide fast.

Decimal odds are straightforward multiplication. Example: Team A has odds of 1.80 and Team B has odds of 2.00. If you bet ৳1,000 on Team B and Team B wins, you get back ৳2,000 (৳1,000 profit) — if Team A wins, you lose ৳1,000. The higher the odds, the lower the chance of winning but the greater the return. Odds can never go below 1.00 — that would mean getting back less than your stake.

For a no-result or abandoned match, f99 generally refunds the stake. However, if the match completes enough overs and a result is determined by the DLS method, that result stands as final. In a multi-bet, if one selection is voided it is removed and the remaining selections are recalculated with new odds. Conditions for specific matches are detailed on the Terms and Conditions page.

Yes, f99 has separate betting markets for major cricket events including BPL, IPL, T20 World Cup, and ICC tournaments. You can also bet on Bangladesh Tigers international matches. Each match has multiple markets including match winner, toss, top run scorer, and total runs, which you can find on the cricket betting page.

In a multi-bet, the odds of multiple selections are multiplied together. Example: 3 selections with odds of 1.40, 1.50, and 1.80 give a combined odds of 1.40 × 1.50 × 1.80 = 3.78. So a ৳100 bet would return ৳378 — but only if all three selections win. If even one loses, the entire ৳100 bet is lost. The potential return is higher but so is the risk.

f99's sportsbook offers football and several other sports alongside cricket. While cricket is the most popular among Bangladeshi users, football markets also see strong activity during international football tournaments. The full list of available sports can be found in the Sports section.

Full details on f99's deposit terms and methods are available on the relevant page. Payment methods may have their own terms — so it is worth checking bKash, Nagad, or your bank's own transaction policies beforehand. For any uncertainty, contact f99's live chat support for accurate information.

Log in to your f99 account here, go to the deposit section and select Nagad. Send the specified amount to the Nagad number shown and confirm the transaction ID. The minimum deposit amount is ৳500. In most cases the balance is added to your account within a few minutes. Keep a screenshot — it will be useful if you need to contact support.

The minimum deposit amount at f99 for any payment method is ৳500. Depositing this amount is enough to start playing in all sections — slot games, live casino or sportsbook. This minimum deposit is also enough to claim the 100% welcome bonus — deposit ৳500 and get ৳500 bonus, making your total balance ৳1,000.

First wait 5–10 minutes, as network delays can sometimes slow things down. If the balance still hasn't appeared, contact f99's 24/7 live chat with your bKash / Nagad / Rocket SMS confirmation message or transaction screenshot. Providing the transaction ID and payment time will help resolve the issue quickly.

Yes, bKash is one of f99's main deposit methods. Go to the Deposit page in your account, select bKash, and send money via "Send Money" or "Payment" to the bKash number shown. Once the transaction is complete, save the reference number or transaction ID. You can start with a minimum of ৳500.

The minimum withdrawal amount at f99 is ৳800. Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Money typically arrives within 5 to 30 minutes. Before withdrawing, make sure your bonus wagering requirements have been met, otherwise the request may not be processed.

f99's responsible gaming page has information on support resources and self-regulation options. You can also speak directly in Bangla via f99's 24/7 live chat support — they will assist with cooling-off or self-exclusion requests. If you or someone you know shows signs of a problem, it is best to act promptly.

You must be at least 21 years old to take part in any casino or betting activity at f99. Age is verified during registration and ID may be requested if there is any doubt. Opening an account or playing as a minor is strictly prohibited. This is a core policy at f99 to protect users.

Yes, f99 allows you to set personal deposit limits — daily, weekly, or monthly. This is a practical way to keep your budget under control. To set a limit, make a request through Account Settings or via live chat. Lowering a limit takes effect immediately; increasing one may take some time to process.

Some common signs: repeatedly increasing bets to chase losses; neglecting family or work to gamble; borrowing money beyond your budget to play; finding it hard to stop gambling. If you notice these signs, take a break and use f99's responsible gambling tools.

Cooling-off is a temporary break — keeping your account paused for a set number of days. Self-exclusion is a longer-term closure — deactivating your account completely for at least several months. In both cases, you need to submit a request via f99's live chat or email. When self-exclusion is active, promotional communications will also be stopped.

To protect your f99 account, you can change your password, enable two-factor authentication, and use self-exclusion. If you want to prevent a third party from accessing your account, change your password and keep your account secure. If there are minors in the household, enable parental controls on your device so they cannot gain access.